myuhc.com - How to Use Your UnitedHealthcare Account | HelpAdvisor.com (2024)

We all want health insurance that’s simple and easy to understand. And that’s what UnitedHealthcare aims for with myuhc.

Myuhc.com is an online member portal that allows quick and easy access to plan information for UnitedHealthcare plan members. Myuhc is available to members of the company’s health insurance, Medicare and Medicaid plans.

Here are some of the main actions you may perform on myuhc.com.

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Find a Provider

Locate UHC in-network doctors, medical specialists, mental health providers, hospitals and labs near you who accept your UnitedHealthcare plan.

Find a Dentist

Search dentists and dental specialists by name, specialty, reviews and more. Or simply view a directory of all dental professionals in your area who are part of the UnitedHealthcare network.

Find a Vision Provider

Find optometrists, ophthalmologists, private practice and retail chains and even online providers of eyewear who partner with UnitedHealthcare.

Find a Pharmacy

Look for pharmacies in the UnitedHealthcare network by name or geographic radius using a range of filters and other advanced search criteria.

What Else Can You Do With myuhc?

Beyond the four main actions described above, there are many additional things you can do at myuhc.com. These include:

  • Get estimates for treatments and procedures
  • See which services and items are covered by your plan, including prescription drugs
  • Check for lower cost options that may be available
  • Print a temporary plan ID card to be used when seeing a provider
  • Review claims, costs and charges
  • View your Explanation of Benefits (EOB)
  • Monitor your account balances for HRA, HSA or FSA accounts
  • Take health surveys and earn rewards
  • Speak with an online health coach
  • Take advantage of health programs and discounts

Can You Access Documents and Forms Through myuhc?

Certain documents like your plan ID card and EOB may be accessed via myuhc.

You can also access and download member forms and documents, like those needed for filing claims, taxes, reimbursem*nts and more.

What Prescription Drugs Are Covered by My Plan?

You can use myuhc.com to check on your prescription drug coverage, and you may also consult the 2023 UnitedHealthcare Drug List.

The medications listed on this directory may be covered by UnitedHealthcare plans that include prescription drug coverage, but you should check with your specific plan formulary. Some drugs listed in the drug list may not be covered by your plan. The list is first provided according to drug type and then later on my alphabetical order.

You will notice in the directory that each covered drug is assigned a tier. Each tier warrants a different level of coverage according to your respective plan, with common, generic drugs receiving a different level of coverage than rare, name-brand medications.

What Items Can You Buy With the Food, OTC and Utility Bill Credit From UnitedHealthcare?

If you have a dual-eligible health plan from UnitedHealthcare, you can use your myuhc member account in conjunction with an OTC (over-the-counter) card. The credit can also be used to help pay utility bills.

A UnitedHealthcare OTC card is preloaded with credits that may be used to buy hundreds of health products purchased over the counter such as:

  • Vitamins and supplements
  • Pain relievers, cough medicine and other medications
  • Bandages and first aid supplies
  • Toothpaste and toothbrushes
  • Pay utility bills like electricity, gas, water and internet

You can use your OTC card to purchase healthy food options like fruits and vegetables, meat, eggs, milk, bread and much more.

UnitedHealthcare OTC cards are available to members who are dual-eligible for both Medicare and Medicaid and enrolled in a UnitedHealthcare Dual-eligible Special Needs Plan (D-SNP). Cards are accepted at a wide range of grocery stores and pharmacies throughout the U.S.

How Do You Create a myuhc Account?

Certain services on myuhc are accessible with no account needed. But to get the most of the experience and take advantage of all of the myuhc features, create your account by using HealthSafe ID and following the on-screen instructions.

Be sure to have your UnitedHealthcare plan ID card handy.

What Is the UnitedHealthcare App?

UnitedHealthcare also has a mobile app that offers a similar user experience as the myuhc website.

Just a sampling of things you can do with the UnitedHealthcare app include:

  • Find network-participating healthcare providers and hospitals in your area
  • Conduct video conferences with doctors
  • View and use plan ID cards
  • View claims and balances
  • Estimate the cost of certain services
  • Manage prescriptions and refills

The UnitedHealthcare app is available for both Apple and Android devices and is free in the App Store and Google Play, where the app has customer ratings of 4.7 and 4.5 stars, respectively.

Contact UnitedHealthcare Customer Service

UnitedHealthcare members can get in touch with representatives from UnitedHealthcare for help with their myuhc account or for any other questions regarding benefits, costs, providers and more.

myuhc.com - How to Use Your UnitedHealthcare Account | HelpAdvisor.com (2024)

FAQs

How do I use my U card from UnitedHealthcare? ›

With your UnitedHealthcare UCard, it's easy to use your credit to:
  1. Shop at thousands of participating stores, including Walmart, Walgreens, Kroger, and CVS, or at neighborhood stores near you.
  2. Pay eligible home utility bills online or at your local Walmart MoneyCenter.

How do I check my UnitedHealthcare benefits? ›

Members can view and manage their benefits and rewards online in the UCard Hub section of the member site and the UnitedHealthcare app to do things like: Check benefit balances and available rewards. Find participating stores. Shop online or view a list of covered OTC products and healthy foods.

How do I activate my UnitedHealthcare spending card? ›

Before you can use your card, you must activate it. If you haven't done so, call 1-866-755-2648 and just follow the directions. One phone call will activate all cards (all participants are sent two). After the call, the card will activate.

What can be purchased with UnitedHealthcare UCard? ›

A UnitedHealthcare UCard may be used to purchase approved food items, over-the-counter medications and health items and even utility bills. You UnitedHealthcare Ucard also serves as your plan ID card that you would present to a doctor or pharmacy when using your plan benefits or checking in at the gym.

How do I check the balance on my UHC U card? ›

It's all on the UCard Hub

Members view and manage their benefit credit and rewards online on the UCard Hub section of the UnitedHealthcare member site and mobile app. UCard Hub is your go-to place to do things like: Check benefit balances and available rewards. Find participating stores near you or shop online.

How to use a U card to pay bills? ›

To use your Ucard money to pay your utility bill, you must do so through the Ucard hub on your plan's website or call 1-833-853-8587.

What groceries can I buy with my Healthy Benefits card? ›

We look forward to seeing you in our stores!
  • Nutritious foods. Many Benefit cards cover groceries such as fruits and vegetables, or other nutritious foods like fish, poultry, meat, and seafood; most dairy products; and soups and salad kits.
  • Over-the-counter medications. ...
  • Vitamins & supplements.

What foods can you buy with a UnitedHealthcare Healthy Food Benefit card? ›

With your healthy food credits, you could buy a wide range of approved groceries, like:
  • Fruit & vegetables.
  • Frozen produce & meals.
  • Dairy products.
  • Meat & seafood.
  • Beans & legumes.
  • Pantry staples – flour, sugar, spices, etc.
  • Healthy grains – bread, cereals, pastas, etc.
  • Nutritional shakes & bars.

Where can I use my UnitedHealthcare spending card? ›

Use your Health Care Spending Card from UnitedHealthcare. It's that simple. You can use the card to pay for eligible FSA medical, dental, vision and pharmacy expenses by phone, the Web or any place that accepts MasterCard®. Your card is connected directly to your health FSA account.

Can you withdraw money from your UnitedHealthcare card? ›

Pay by phone, online or in person. Your personal identification number (PIN) for your card arrives separately in the mail. With your PIN you can use your card to withdraw funds at any ATM that displays the MasterCard brand name.

Is the UnitedHealthcare card a debit card? ›

This preloaded debit card can be used for UnitedHealth Premium® primary care and specialist provider visits* as well as network primary care provider visits, 24/7 Virtual Visits, urgent care visits, outpatient behavioral health visits and lab visits.

What is the UnitedHealthcare reward card? ›

UnitedHealthcare Rewards is a digital experience where you can earn up to $300 for reaching program goals and completing one-time reward activities. And get this: It's included in your health plan at no additional cost.

How do I use my UnitedHealthcare you card? ›

It may seem like a simple membership ID card at first glance, but UCard can be used for numerous components of a UnitedHealthcare Medicare Advantage plan, including: Checking in at the doctor's office or pharmacy. Signing up for a free gym membership. Buying over-the-counter (OTC) health and wellness products.

Can I buy shampoo with my UnitedHealthcare OTC card? ›

OTC items are not eligible for reimbursem*nt if they are normally used for general health, are not used to treat a medical condition (e.g. toothpaste, mouthwash, lotion, shampoo) or are cosmetic in nature (e.g. teeth whitening products, wrinkle reducers). See additional examples in the OTC Chart.

Can I buy vitamins with my UnitedHealthcare card? ›

Over-the-counter benefits may include: Hundreds of brand name products at no additional cost. Vitamins, toothpaste, ibuprofen, cough drops and more. Easy online ordering on our website, by phone or mail, or an in-store* experience at participating retail locations.

How do I use my United card instantly? ›

If you get instantly approved, you will be able to use your United Gateway Card straight away, to make online purchases through the United Airlines website. If this isn't your case, you will have to wait until you receive your United Gateway Card in the mail.

How to use UnitedHealthcare food card? ›

Just head to your favorite participating retailer on the list, fill your cart with the good stuff from our list of eligible foods and simply swipe your card at the register to use your benefit. What's the good stuff? Again, it's pretty simple… fruits and vegetables, meat and fish, dairy products and more.

How does UnitedHealthcare spending card work? ›

The UnitedHealthcare Health Care Spending Card Mastercard® makes it easy to pay from your HRA and FSA. If it's available to you, you can use the card to pay for eligible expenses by phone, online or at any place that accepts Mastercard. For more information and to manage your accounts, Visit myuhc.com®.

Can I withdraw cash from my UCard? ›

Also, please be aware that you cannot withdraw funds from the UCard Debit Account. If you decide to purchase your books off-campus, the UCard Office cannot return the funds you already deposited into your UCard Debit Account.

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