Palm Beach Nails & Foot Spa - West Palm Beach, FL 33409 - Services and Reviews (2024)

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Kimberly M

I’ve been a long time customer and I’ve finally decided to take my business somewhere else. I’m tired of spending $100+ dollars on a manicure and pedicure and come out hating the colors and not having my fingers and toes match. Additionally the dip polish does not match the color of the samples given to choose from. Why bother giving me a sample if it’s inaccurate. I even stopped the manicure to check the color was correct before getting too far into it and before they put the same color on my mothers finger. Now we are both stuck with Pepto Bismal pink instead of a soft plum for the next few weeks. I nicely expressed all along my concern regarding the color to my technician and my mothers throughout the process and no solutions were put forth. Additionally since this not the first time Ive been unhappy I finally decided to speak up when paying and no acknowledgment was offered. It’s time to end the relationship and find a place that can match colors.

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hayley ratliff

Don’t judge a book by its cover. I decided to come this nail salon due to the fact my original salon was booked. This spot looked like a nice, luxury salon/experience. Wrong. They sat me down in a dirty pedicure chair. I didn’t put my feet in until they put a plastic bag into the foot bowl.

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Génesis Marie

Definitely won’t be coming here again. The guy that did my nails did a horrible job with the design. I told it him I didn’t like it and he said “looks nice” emmm it doesn’t. Had my eyebrows done and I told her in detail what I wanted done. She only cleaned around it and now my eyebrows are to different shapes. I had to go home and fix them myself. +$100 down the drain

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Alex Sasha Furmansky

Place came recommended to me. Couldn’t tell from the outside (basic strip mall) but the interior is marvelous and the services are superb. I did (and highly recommend) the 60 min back and foot combo. My therapist, Cici, was really attentive and clearly knowledgeable. I like how the foot massage portion is in an oversized comfy bed…. as opposed to the typical chair you might find in other places.

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ashley regan

Very professional, don’t rush you and make you feel extremely comfortable with fair prices. I travel 20 minutes to come to this shop specifically. 10/10.

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Cassy

I loved it here!!! Jacob did a fabulous job! He made sure I was comfortable, asked me about my preferences on certain things, and it was just what I needed to feel relaxed, pampered and refreshed. They don’t allow photos and I understand why however, I will say it was beautiful and nice throughout the area. They have a wide variety of polishes and offer complimentary drinks as well. Truly amazing experience

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Gina Ganim

It pains me so much right now to write this review. I love the experience and service I have been getting with Eddie I think hands down he is THE BEST manicurist/pedicurist I have ever had. I also greatly enjoy getting services with Iris as well, not only do they provide friendly service but they do wonderful work and the best massages! My awful experience with the rest of the staff today had to be shared. My mom and I are Regular costumers and are in just about every 2 weeks since we have moved here in December. Today we walked in and were not even acknowledged at all by the girl at the front desk and she just let us stand there awkwardly as I was trying to make eye contact to let he know we were there for our appointment. I have never been to an establishment where the front desk person has such a bad attitude. In past experiences I have overlooked it but today was the last straw. Anyway, moving forward mom and I were enjoying our experience and we were having normal nail salon chit chat with my 8 year old daughter just like everyone else. I think we started to laugh about something while sitting in one of the manicure chairs and one of the workers reprimanded us like children saying that we were being too loud. Meanwhile we were just merely talking and mind you we were talking and laughing at a reasonable volume for being in a nail place. Personally after spending over 200 today I think it was totally uncalled for. We come in quite frequently and spend a lot of money here and to be embarrassed like that was atrocious.

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Monica Stephens

This review is specifically for the salon manager, Linda. I have been a loyal customer of Palm Beach Nail and foot spa since 2017. Typically, I’ve had positive experiences at the spa. The technicians/staff, Bonnie, Salina, Jacob and Iris are amazing. I am a new mother who is legally blind and don’t get many chances to get out of the house, so it is a treat when I can get my nails done. At my visit today, I brought my friend with me to have her nails done as well. I also brought my seven month old baby who was pretty well behaved during both my manicure and pedicure. While my nails were drying, the spa manager, Linda sat down next to me and gave me a lecture on how it would be better if I could find a babysitter for my child when I get my nails done. In addition, the spa manager proceeded to tell me that I was talking to loudly to my friend during our nail service. She went on to explain that people come to get their nails done and to relax while doing so. I completely understand that everyone expects to have an enjoyable and relaxing experience when getting their nails done. As a customer, I expect to have the same relaxing experience, but today, I had the opposite thanks to Linda.

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Beverly Day

So very unhappy today. Overpriced. Always rushing to pick a color. They are not interested in assisting with matching tors and fingers. My daughter and I have been here many times. The last few visits have been disappointing. Will not be back. Ps I hate my Pepto Bismal fingers.

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Tiera Exquisite Collection Tec

The customer service I received walking in the door was just disrespectful I have been coming to this location over a year now with no problem.very pleased with the styles however the lady at the front desk has no customer service skills, not the fact she didn’t greet me so I told her she was being rude she never looked my way, then she laugh in my face. When coming in you should want to feel good also who you are spending your funds with. Hopefully management rectify this.

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