Welcome to the LendingClub Help Center (2025)

LendingClub Resources

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From groceries and diapers to Halloween costumes for pets, nearly 60% of American consumers prefer to shop online for everyday items that make life more convenient, comfortable, and enjoyable. And with rising prices showing no signs of stopping anytime soon, we’re pleased to introduce StackitTM from LendingClub Bank—a new browser extension that automatically finds and rewards eligible members with coupons and cash back for extra savings at more than 15,000 favorite online retailers.

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LendingClub Surpasses 4 Million Members

Since 2007, LendingClub has been on a mission to deliver a world-class experience to all our members. This month we took a moment to reflect on the more than four millionmembers who have chosen LendingClub as their partner to help them reach their financial goals.

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LendingClub Celebrates One Year as a Digital Marketplace Bank

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Changes to Our Business Model

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Related Glossary

Revolving Credit

{noun} A type of credit that allows the borrower to make charges and payments against a set borrowing limit, paying interest only on outstanding balances.

R Letter Term

Sep 6, 2023

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Annual Percentage Rate (APR)

{noun} The total annual cost to borrow money, including fees, expressed as a percentage.

A Letter Term

Mar 21, 2023

3 min read

Accrued Interest

{noun} The amount of unpaid interest that has accumulated as of a specific date, either on a loan or an interest-bearing account or investment.

A Letter Term

Mar 21, 2023

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Charge-Off

A debt that is written off as a loss because the financial institution or creditor believes it is no longer collectible due to a substantial period of nonpayment.

C Letter Term

Feb 7, 2023

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Fixed Interest Rate

{noun} An interest rate that remains the same for a set time, usually for the life of the loan.

F Letter Term

Feb 4, 2023

3 min read

Welcome to the LendingClub Help Center (2025)

FAQs

Is there a fake LendingClub? ›

Anyone who wants to charge you a broker fee to facilitate a loan through Lending Club is likely to be a scammer. Remember that it is very uncommon for a lender to guarantee that you will receive a loan before you apply, especially if you have bad credit or no credit history at all.

What is the LendingClub scandal? ›

The LendingClub scandal refers to when LendingClub was sued by the Federal Trade Commission in 2018 for issues related to falsely promising loans with "no hidden fees," telling consumers they had been approved for a loan when that was not true, and making unauthorized withdrawals.

Why is LendingClub shutting down? ›

In August 2020, the company discontinued its secondary trading platform, hosted by Folio, reducing liquidity for existing peer-to-peer investors. In October 2020, the company ceased all new loan accounts on their website as part of restructuring into a neobank after the acquisition of Radius Bank.

Is the LendingClub real? ›

LendingClub has an A+ rating with the Better Business Bureau, earning an average score of 4.44 out of 5 stars from more than 1,800 reviews. Its Trustpilot score is excellent, with an average of 4.7 out 5 stars; 88% of its reviews are five-star ratings.

What bank is behind LendingClub? ›

How LendingClub is regulated. All loans are made by LendingClub Bank, N.A., which operates under federal banking law. LendingClub Bank is FDIC-insured and is subject to consumer lending regulations, including the Truth in Lending Act, the Equal Credit Opportunity Act, and the Fair Credit Reporting Act.

Does using LendingClub hurt your credit? ›

Checking your rate with LendingClub Bank has no impact to your credit score. We'll only do a hard credit pull that could impact your score if you get approved, accept your terms, and your loan is issued.

How do I know if a loan company is scamming me? ›

How to recognize signs of loan scams
  • Unrealistic guarantees for approval. ...
  • Upfront fees and hidden costs. ...
  • Pressure to act immediately. ...
  • Unsolicited loan offers. ...
  • Vague or absent contact information. ...
  • Lack of physical address. ...
  • No registration or license. ...
  • Unsafe websites and requests for personal information.
Aug 19, 2024

What is wrong with LendingClub? ›

The FTC sued LendingClub in April 2018, charging that the company falsely promised loan applicants that they would receive a specific loan amount with “no hidden fees,” when in reality the company deducted hundreds or even thousands of dollars in hidden up-front fees from the loans.

Is LendingClub a predatory lender? ›

LendingClub is a predatory lender, they will steal from you in your face to line their own pockets and they could care LESS about the consumer.

Is it safe to use LendingClub? ›

As of August 2024, LendingClub has 4.7 stars on Trustpilot, a website that collects consumer reviews. Customers mention the company's fast application process and customer service. The lender's mobile app received 3.3 stars across 1,660 reviews on Google Play and 4.3 stars across 2,600 reviews on the Apple Store.

How do I get my money out of LendingClub? ›

You can withdraw funds from the account in three ways. Use your LendingClub debit card to withdraw funds free of fees at a MoneyPass or SUM ATM location. Locate an ATM. Make an external transfer (ACH) to another financial institution for no fee.

How do I get my money back from LendingClub? ›

For LendingClub Patient Solutions loans, call us at 800-630-1663, Monday through Friday from 6 am – 5 pm Pacific Time. You must refund the full loan amount within 30 days of funding to have us waive your interest. Partial refunds or refunds after 30 days may be subject to an interest payment.

Who is the parent company of LendingClub? ›

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC.

What happens if you don't pay back LendingClub? ›

If our team is unable to make contact with a borrower, or if the borrower does not cooperate with our efforts, we will turn the delinquent account over to our external collections agency for further action. This typically happens when a payment is 30+ days late.

Is LendingClub a stable bank? ›

LendingClub Bank is regulated by the OCC and held to the same high standards as traditional banks and credit unions. We're a best-in-class, established counterparty.

How do I know if my lending company is legit? ›

Check for Credentials

Legit lenders openly share their location, and provide ways to contact them, such as customer service numbers and verified social media profiles. It is also a bonus if the lender is related to or backed by reputable institutions in the financial industry.

Is LendingClub a legitimate bank? ›

All LendingClub deposit accounts are insured through the Federal Deposit Insurance Corp. (FDIC), and accounts can be managed through online and mobile banking. Lack of fees: There are no overdraft or monthly service fees associated with deposit accounts.

How does LendingClub verify information? ›

To process your application, we may need to confirm your income matches what was on your application. If this happens, we'll ask you to submit documents like recent pay stubs or bank statements through your To-Do List. Your employer might also be contacted for more information.

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