How It Works | TruHearing (2024)

Dawn is wearing custom TruHearing 6 hearing aid.

Whether you’re looking for treatment or simply exploring options, addressing hearing loss can be confusing. But it shouldn’t be that way. With your TruHearing® benefit, you’ll have support and guidance every step of the way.

Get started

Dawn is wearing custom TruHearing 6 hearing aids

(Re)®Claim the life you want.

Whether you’re looking for treatment or simply exploring options, addressing hearing loss can be confusing. But it shouldn’t be that way. With your TruHearing benefit, you’ll have support and guidance every step of the way.

Get started

Our process is simple.

When you’re ready to start your journey to better hearing, we’re here to help. We’ll make the experience as easy, convenient, and smooth as possible—and it all starts with a simple phone call.

Step 1

Call TruHearing

Call TruHearing

When you call TruHearing at1-800-334-1807, you’ll be paired with a dedicated Hearing Consultant who will verify your insurance coverage and answer any questions you might have about your TruHearing benefit, products, and the journey to better hearing.

Step 2

Schedule an appointment

Schedule an appointment

Your Hearing Consultant will match you with a local TruHearing provider, credentialed to NCQA standards. We’ll even schedule an appointment for your initial exam. Teleaudiology options are also available.

Step 3

Go to your exam

Go to your exam

Your TruHearing provider will conduct a thorough hearing exam and discuss the results with you. If hearing aids are recommended, they can answer your questions and advise you on the best technology level and style for your specific hearing loss profile.

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Step 4

Order hearing aids

Order hearing aids

Your provider will take care of ordering your selected hearing aids. With TruHearing, you’ll save an average of $3,774 per pair* versus retail price. TruHearing can even handle the insurance claim submission on your behalf, if needed.

Step 5

Fitting, fine-tuning, and follow-up

Fitting, fine-tuning, and follow-up

A few days later, you’ll return to your provider to pick up your hearing aids. Your provider will program and adjust them to your unique hearing needs and ensure you understand how to use and care for your new hearing aids.

The TruHearing difference.

With TruHearing, every interaction is unique and personalized — but here are a few extras that come standard.

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Top-quality
hearing aids

We’re committed to giving you the best in modern hearing solutions, so we only sell the latest devices from leading hearing aid manufacturers. So no matter your lifestyle, budget, or degree of hearing loss, we have options for you.

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Lower out-of-
pocket costs

Your benefit with TruHearing makes hearing healthcare more affordable. With TruHearing, you’ll save an average of $3,774 per pair* on hearing aids compared to treating hearing loss on your own. Depending on the details of your coverage your savings may vary.

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A trusted hearing
professional

Our providers exceed the highest levels of quality standards including NCQA credentialing and our own rigorous quality program. They are highly skilled at performing comprehensive hearing exams, and recommending and fitting the perfect aids for your personal needs.

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Your personal
Hearing Consultant

Your Consultant becomes your personal trusted guide as you move through the process of addressing your hearing loss. You get to work directly with a single person who ensures you get the best possible care.

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Full warranty
coverage

Your hearing aids come with a 60-day no-risk trial period and full support from TruHearing. In the rare event you have problems, every TruHearing purchase includes the full protection of a 3-year manufacturer warranty and a 3-year warranty against loss or damage.*

*Replacement fee may apply.

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Ongoing
support

We help you successfully adjust to your hearing aids by including one year of follow-up visits with your provider for fitting and adjustments. You also get educational information sent directly to you and a library of support materials.

Easy, flexible payment options

Pay with cash, check, major credit card, or choose an affordable payment option that works best for you.

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Waived interest​


Waived interest if paid in full in 6 or 12 months.*

Offer available starting 2022 on hearing aids. Minimum purchase $2,500.

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Convenient monthly payments


Predictable monthly payment options available through Allegro Credit® or CareCredit®.

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CareCredit®


Existing careholders can use CareCredit, according to the terms of your existing plan.

Take our online hearing screening.

It’s fast, easy, and free.

Hearing provider check.

Enter your zip code to identify provider coverage in your area.

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Find the perfect hearing aids.

When you struggle with hearing loss, the right hearing aid can change your life.

TruHearing’s providers can help you navigate our wide variety of hearing aid models and styles with the latest technology. From nearly invisible designs to wireless streaming capabilities, there’s a hearing aid for every need, every age, and every lifestyle.

Learn more about our hearing aids

Questions about providers, cost, or coverage?

Just give us a call! Our Hearing Consultants are here to answer questions about provider locations or benefit coverage and to help set up your appointment.

1-800-334-1807

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Let us call you instead!​​

If you’d prefer, we’d be happy to give you a call. Just fill out this form and we’ll be in touch.*

All fields marked with * are required.

    *By submitting this form, I agree to the privacy policy and for my contact information to be used by TruHearing for marketing purposes.

    Additional resources

    How your ear works and why it’s important

    Have you ever wondered how your ear works – like how sound travels through your ear to your brain? This video does a great job

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    Noise Induced Hearing Loss (NIHL)

    Here’s what you need to know about noise induced hearing loss or NIHL: The Three Causes of NIHL that Everyone Should Know* Intensity of SoundThe

    Read more

    Are hearing aids with more channels better?

    The difference between a hearing aid with more channels and a hearing aid with fewer channels is fairly simple…

    Read more

    View more resources

    How It Works | TruHearing (2024)
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