Connective Payments on LinkedIn: The art of onboarding - lp2 - Connective Payments (2024)

Want to improve your customer’s onboarding experience?We recently conducted a benchmark study into the quality of the onboarding processes at 13 financial institutions operating in the Netherlands. How well are these processes designed and executed, from the perspective of small and medium-sized businesses looking to become customers? This study provides an objective, data-driven analysis of the strengths and weaknesses of each institution's onboarding process. Download this report now and understand how your competitors are approaching customer onboarding. Identify areas for improvement, and fine-tune your own onboarding process.Don’t hesitate to knock on our door for help!#onboardingprocess #onboarding #financialinstitutions

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“There must be something broken for us to see this much dropoff in onboarding” 🤔 Sound familiar?Onboarding new users can be challenging, especially when #FinTech companies are obligated to meet #KYC requirements and gather extensive data about customers.But #OpenBanking is Cracking the Code of Customer Onboarding... Read the full article written by Justin Sebok👉 https://lnkd.in/dDUcUMgW#MoneyTransfer #MoneyRemittance #UserOnboarding #UserVerification

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Implementation is by far the hardest part of #onboarding. Many companies have failed at it: I know of major projects that were over budget by millions. This isn't helped by tech vendors thinking "it's just forms, easy!" and underinvesting in the architecture of their system. Mako's leading position is a combination of superior #lowcode product architecture, and a crack team of in-house implementation specialists.As Paul Tseng, CSPO says in this article, I am extraordinarily proud of our ability to deliver such transformative solutions with unparalleled speed and efficiency, truly setting Mako apart in the fintech industry.https://lnkd.in/e4DGRhgF

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Creating an efficient, frictionless payment system is no easy feat. Achieve the art of invisible onboarding by making payment processing an indispensable element of your software, promoting trust, and boosting revenue. Want to know more? Read the full article.

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A smooth onboarding process is vital in reducing customer churn & drop-offs. Studies have shown that an average of nearly 23% churn rate can be attributed to unpleasant onboarding experiences.With #SprintVerify's suite of Verification Solutions, ensure that you authenticate customers fast & get them onto your system without wasting their time or your own!S Anand#verification #backgroundchecks#IdentityVerification#API#Verification#VerificationAPI#FinTech#Finance#FinancialTechnology#VerificationPlatform#CustomerVerification#Verification#KYC#KYCSolution#Compliance#fraudprevention #onboarding #onboardingexperience

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Guess what? We've received another 10/10 feedback from one of our #1Centre users! 🙌 Having a streamlined #tradecredit application process can reduce frustration and make it easier getting applications in front of prospects! How easy is your trade-credit onboarding process?#feedbackfriday #toogoodand easy #customer #grateful #creditmanagers #finance #technology

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Say goodbye to the 'awkward' moments in client onboarding.✨📖 Read how to make it a seamless journey: https://lnkd.in/di5uXAH8#payments #paymentautomation #paymentsolutions #XMLdation

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What steps should financial institutions be taking to improve their client #onboarding processes for their #corporate customers? We explore this in our blog below!https://lnkd.in/d_aiGQka#financialservices#clientonboarding

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Systems for collecting and following up with merchants during the #onboarding_phase are crucial for several reasons. In the top of them is #Efficiency: Having a well-designed system in place ensures that the onboarding process runs smoothly and efficiently. #Compliance, #Risk_Management, Communication and Transparency, #Customer_Experience, and Data Analysis and Insights.

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In terms of client feedback, Virtual Cards may be our most popular product launch ever - the reception from customers and prospects alike has been wonderful... here's why:I was at Taulia when we launched our next-gen Supply Chain Finance solution 8+ years ago, bringing: - 90-second onboarding (vs 8 weeks, previously)- A completely redesigned tech stack end-to-end.- A gorgeous supplier experience - Scale that people couldn't believe until they saw itIn a matter of months, we revolutionized what people could achieve with SCF. Our product ran rings around the clunky, slow, traditional processes and 'legacy technology' offerings of the time - it was a joy to show people. From there, our solution's humble beginnings have since matured into the most formidable & widely adopted value proposition in Trade Finance. Today, our V-Card value might be even larger. The solution takes all the established principles & benefits that have made V-Cards so popular amongst large corporates over the last decade - but has fixed the terrible legacy integrations, issuing experiences, reconciliation problems, crappy supplier experiences e.t.c - that choke success and cause thousands of hours to be lost to what I'll just call 'manual nonsense'.How?As always, it starts with people - we hired Ian Hill the former Global Head of B2B Payments at Visa to spearhead it - together with our new Chief Product Officer Danielle Weinblatt (and a cast of elite Taulians far too long for any LinkedIn post) we picked apart, optimized & rebuilt the process end-to-end. Combine that with nearly 15 years solving these exact same issues for the largest companies in the world and you've got yourself an enterprise-grade fix, to an industry problem. Now after demoing this to a few customers, the reception is unbelievable. Customers can see the revolution:- Countless hours of program admin and manual work, gone. - No barriers to supplier adoption - scale faster & further than ever- Significant increases to the commercial value you're getting today- Adopt our tech without needing to change your current banks (win/win)- Reporting, reconciliation, UX - all transformedFor your business, this means one thing - results.For you? Well that's simple. Naturally, your leadership will notice, shower you in praise, promotions will follow and your children will beam with pride*If you're using Virtual Cards today - our experience shows us that you're likely not even aware of how much your legacy tech stack sucks - we'd LOVE to show you what's possible today. DM me and I'll set up a quick demo.*Likely, not guaranteed. Children are unpredictable... your AP, Procurement and Treasury teams will totally get it though 😅These opinions, as always, are my own. #virtualcards #workingcapital #talktotaulia

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